FAQ's

Delivery times vary depending on the shipping method chosen and the location of the recipient. Generally, express shipping has shorter delivery times than standard shipping. You will be informed of the delivery time when you enter all the information in the checkout before finalizing the purchase, and if it doesn't appear after finalizing the purchase you will receive an email with the tracking number of the product and confirmation that your order has been delivered and the estimated delivery time. If you have any questions or problems, please contact us.

Of course, we will provide you with a tracking number as soon as the order is shipped. You'll be able to track the status and location of your order during shipment.

Yes, we have a returns and refunds policy (to consult it, go to the returns and refunds policy page). If you are not satisfied with your purchase, please contact us within the specified period to start the return or refund process.

Yes, our customer service team is ready to help. If you have any questions or concerns, please contact us.

We don't have a physical store yet. We are an online store that operates mainly online, selling locally to local customers. We have a warehouse where we store our products and soon we will have a physical store base.

Yes, we offer international shipping/delivery to serve a global audience. However, please note that delivery times may vary depending on the destination and local customs procedures.

We accept payments by credit card, debit card, PayPal, ApplePay and GooglePay. In the future, we will accept other payment methods. If you really need to use another payment method, please contact us and we will do our best to help you make the purchases you want.